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Guest Services Agent - Craft Welcomes & World‑Class Stays
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-08-23
Listing for:
Pyramid Global Hospitality
Full Time
position Listed on 2026-08-23
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk
Job Description & How to Apply Below
Pyramid Global Hospitality operates Hotel Indigo Cleveland Gateway, a brand-new property with 143 guest rooms and 2,400+ square feet of meeting space, offering a signature restaurant. We’re seeking a Guest Services Agent who creates a warm welcome for guests from arrival through stay, delivering knowledge about the hotel and the local area.
The role emphasizes engaging personality, building lasting guest connections, and providing exceptional service in a fast-paced environment.
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