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Valet Traffic Controller - Metro Health Medical Center

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Towne Park LLC
Full Time, Part Time position
Listed on 2026-08-27
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Front Desk/Receptionist, Hotel Front Desk
Salary/Wage Range or Industry Benchmark: 15 USD Hourly USD 15.00 HOUR
Job Description & How to Apply Below
About Towne Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne’s 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year.

For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities. For more information, visit  and follow us on Linked In. for important notices that may be applicable to you.

For more information about our privacy policy, please .Job Details Valet Traffic Controllers - Metro Health Medical Center Starting pay $15 per hour Medical benefits offered to all full and part time employees

No experience needed

Many shifts available

Compensation:
Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The hourly base pay range for this position is $15 per hour.

Work Schedule:

The potential work schedule for this position is 4-8 hour shifts, weekdays, weekends, all shifts.

Benefits:
Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company’s 401k retirement savings plan.

Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.

Seasonal and temporary roles are not eligible for benefits outlined above.

SUMMARY The Traffic Coordinator is responsible for efficiently directing vehicular traffic in designated areas as directed while providing exceptional hospitality services. The Traffic Coordinator is also responsible, as directed, for properly issuing valet parking tickets to patients/guests while following the mystery shop standards with each arrival. The Traffic Coordinator, when required, is also responsible for upholding sites management teams parking policy and procedures and when required, is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.

ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.

Descriptive Statement(s) - % of Time Directs vehicular traffic while providing attentive, friendly service to all patients/guests. Assists marketing department with the marketing efforts targeted to exciting clients. Maintains pleasant, friendly and professional demeanor with all guests, location staff and co-workers. Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor.

-25%
Uses guest last name at all times when appropriate. Maintains accuracy and composure while under pressure. Appropriately uses salutation of the day and welcome guests to the location. Uses proper Towne Park phone etiquette.

-25%
Assists guests with directions and all other inquiries. Stands while serving guests. Provides information about surrounding area as well as main attractions to guests as needed. Protects guest confidentiality in accordance with HIPPA requirements. Collects data in accordance with parking operations, if applicable.

-25%
Obtains information about daily events and rates to be charged. Maintains claim checks and guest folio archives. Runs at top speed to park and retrieve vehicles and drives slowly and cautiously. Other duties as assigned.

-25%
The total amount of time for all functions of the job - 100%
QUALIFICATIONS

Education:

High school diploma or general education degree (GED)
Required Licensure, Certification, etc.:

Must be at least 18 years of age

Work Experience:

one to three months related…
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