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Guest Experience Lead – Valet Services

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Towne Park LLC
Full Time position
Listed on 2026-08-31
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hotel Front Desk, Hospitality & Tourism
Job Description & How to Apply Below

Towne Park LLC is seeking a Guest Service Captain to orchestrate exceptional service for guests across hotel sites. You will work with colleagues to meet service standards, assist with valet operations, and ensure a smooth guest experience from arrival to departure.

The role emphasizes aggressive hospitality, clear communication, and proactive problem-solving, with shifts including days, evenings, and overnights. Experience in guest services is preferred and a valid driver’s license is required.

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