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Lead Valet & Guest Experience Specialist
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-09-03
Listing for:
Towne
Full Time
position Listed on 2026-09-03
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services
Job Description & How to Apply Below
Towne Park is hiring a Guest Service Captain to orchestrate the guest experience at a hotel site. You will work with coworkers to meet service standards, handle coordination with the Account Manager, and troubleshoot when managers are off-site.
The role emphasizes courteous guest interaction, vehicle valet operations, and accurate shift reporting. Training includes wheelchair safety and HIPAA confidentiality; physical demands apply.
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