Front Desk Guest Experience Specialist
Listed on 2026-10-06
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Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Front Desk/Receptionist, Customer Service Rep
IHG Hotels & Resorts is seeking a Front Desk Agent in Cleveland to warmly welcome guests, handle bookings, manage transactions, and provide local insights for a seamless stay. The role emphasizes guest satisfaction, brand standards, and cross-functional support across the front desk team.
The ideal candidate will have a high school diploma (college degree a bonus), at least one year in a front desk or guest service role, and the ability to stay flexible including nights, weekends, and holidays.
For the Front Desk Guest Experience Specialist position at IHG Hotels & Resorts, we are reviewing applications now.
The advertised compensation is 28.000 - 34.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Front Desk Guest Experience Specialist role in the description above.
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