Guest Experience Concierge — Hotel Front Desk
Listed on 2026-10-06
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Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Inter Continental Hotels Group in Cleveland, OH is seeking a Front Desk Agent to warmly welcome guests, handle check-ins and check-outs, manage reservations, and upsell services to enhance each stay.
The ideal candidate communicates clearly, resolves issues on the spot, is flexible for night, weekend, and holiday shifts, and can lift up to 50 lbs. Prior front desk or guest services experience is preferred, high school diploma required.
Step into the Guest Experience Concierge — Hotel Front Desk role at Inter Continental Hotels Group in Cleveland, OH, United States and grow with us.
This position is for the Guest Experience Concierge — Hotel Front Desk role at Inter Continental Hotels Group.
We are seeking a motivated Guest Experience Concierge — Hotel Front Desk to join Inter Continental Hotels Group in Cleveland, OH, United States.
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