HR Assistant

Consider a career that allows you to make a positive impact on others’ lives while enhancing your own. The Greater Cleveland Food Bank, the largest hunger relief organization in Northeast Ohio, provided over 50 million meals in 2024 to those in need across Cuyahoga, Ashtabula, Geauga, Lake, Ashland, and Richland counties.

Greater Cleveland Food Bank Mission Statement: “Together with our community, we provide nutritious food and essential resources so our neighbors facing hunger can thrive.”

Join the Greater Cleveland Food Bank team and experience a supportive culture of continuous learning and development. We offer competitive pay and excellent benefits, including:

• Paid Time Off and Holiday Pay beginning day one
• Low-cost medical, dental, and vision insurance
• Generous retirement plan
• Wellness programs
• Childcare assistance
• Tuition and Student Loan assistance
• Short-term and long-term disability coverage
• Life insurance

Apply today and become part of a mission-driven organization dedicated to making a difference in the community.

The Human Resources Assistant provides administrative, coordination, and front-line support to the Human Resources department. Reporting to the Director of Human Resources, this role serves as an initial point of contact for employees, assists with onboarding and employee communications, supports HR systems and records, and helps coordinate employee events. The HR Assistant plays a key role in delivering timely, accurate, and customer-focused HR services.

Essential Duties and Responsibilities:

• Serves as a first point of contact for employees with HR-related questions; assesses needs and directs inquiries to the appropriate HR staff, policy, or resource.
• Resolves routine, non-complex employee issues such as timekeeping assistance, PTO balances, s, and general HR navigation.
• Provides customer-focused support while maintaining confidentiality.

• Assists with the Intern Hiring Program and the Temp to Hire Program by maintaining records, managing correspondence and scheduling related events, meetings, etc.
• Assists with the completion of background checks, hiring screens, and offer letters
• Prepares onboarding materials and communications for new hires.
• Schedules onboarding sessions for new hires.
• Coordinates uniform, boot, badge, and equipment orders; maintains inventory and places replenishment orders.
• Assists with alcohol and drug testing according to policy
• Audits Motor Vehicle Report and insurance information
• Assists with offboarding logistics, including exit interview, as well as additional documentation as directed.

• Creates, maintains, and retrieves confidential employee records.
• Performs data entry and updates in HRIS and other HR systems.
• Maintains organizational charts
• Generates routine reports in preparation for staff meetings, etc.

• Manages staff communications related to wellness challenges, birthdays, anniversaries, and internal announcements.
• Maintains and updates internal communication tools (e.g., Jumbo Tron, Paylocity, flyers).
• Assists with employee recognition programs and engagement initiatives.

• Supports planning and execution of employee events, meetings, retreats, and celebrations.
• Places and tracks orders for event-related goods and services according to approved plans.
• Maintains records for purchases made and reports them in the division expense reports.
• Reconciles and processes HR invoices.

• Supports and participates in continuous improvement initiatives (LEAN, Kaizen, 5S, or similar).
• Suggests improvements to HR processes and administrative workflows.

• Associate’s degree in HR, Business, Communications, Psychology, or related field required;
  Bachelor’s degree preferred.
• Minimum of 2 years of administrative or HR support experience; customer service experience required.
• Strong interpersonal, organizational, and problem-solving skills.
• Proficiency with word processing, spreadsheet, and database software required
• Experience managing and processing employee records using a cloud-based HRIS is preferred.
• Abili…