Human Resources Manager

Description

About us:

As a Christ centered organization, we are dedicated to reaching hearts and changing lives by caring for and empowering individuals experiencing homelessness in Cleveland. All employees at The City Mission (TCM) are ministers of the Gospel and are vital for the fulfillment of our mission: providing help and hope to all people through the transforming power of God's love. Therefore, it is essential that all employees of TCM have a personal relationship with Jesus Christ and agree with and abide by our Statement of Faith and Lifestyle Principles.

These core values represent our staff, and we will hire, reward, recognize, review, coach, and correct based on these core values:

• We are called to serve Christ and others
• We believe God transforms lives
• We commit to steward well
• We succeed by working together
• We care for every person knowing all are made in the image of God

Job Summary:

Through a strong Christian worldview, the Human Resources Manager is responsible for all human resource policies and procedures including recruitment, selection, retention, training and development, performance management, legal compliance, and employment practices/procedures.

Supervisory Responsibilities:

• This role may supervise interns as applicable.
• Coaches, corrects, rewards, recognizes, and reviews and interns in accordance with TCM's Core Values & policies.

Essential Job Functions:

Employee Life Cycle

• Oversees recruitment efforts to generate high-quality candidates by identifying and promoting open positions.
• Oversees applicant management for TCM's open positions & internships, screening and interviewing according to TCM's hiring policies.
• Conducts new hire orientation program, integrating new employees into TCM's culture.
• Assists managers in employee discipline matters.
• Handles employee exits.

Training & Development

• Creates and implements a professional development plan to facilitate succession planning and employee growth across the organization.
• Maintains and updates employee job descriptions.
• Oversees the performance management process.

Ensures Legal Compliance

• Constantly evaluates the Mission's HR Department against current laws and trends, recommending improvements in alignment with TCM's Statement of Faith.
• Stays current with HR law through SHRM and other entities, as well as anticipates, devises plans for and accurately implements changes due to changes in the law.
• Advises and works closely with management to ensure organization compliance with all federal, state, and local laws related to employee discipline, performance management, employment, and training.

Other Responsibilities

• Cultivate relationships with organizations and community leaders through networking.
• Develops and maintains Employee Handbook and Human Resources procedures manual for the Mission.
• Serves as primary backup for Payroll and Benefits Manager duties
• Serves as board liaison in relation to escalated employee issues.

Requirements

Education/Experience:

• Bachelor's degree in related field, preferably with a concentration in Human Resources, required.
• SHRM-CP or SHRM-SCP preferred.
• 7+ years of professional HR experience, preferably including 3 years or more managing the HR area for an organization with proven experience leading recruitment, staff training, employee engagement, performance management and other HR initiatives required.
• Non-profit experience preferred.

Essential Physical and Mental Functions:

• Remains in a stationary position for approximately 70% of the time
• Stand or walk for up 30% of the time on various surfaces (tile, concrete, carpet)
• Climb stairs.
• Constantly bend/twist at waist/knees/neck to perform various duties.
• Constant use of both hands, fingers, and arms in reaching/handling/grasping.
• Operates a computer as needed
• Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination.
• Constant use of hearing (correctable hearing to normal level required) for day-to-day job functions
• Read, understand, and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones.
• Constant mental alertness and attention to detail required while setting priorities and following up on assignments.
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines.
• Must be able to handle pressure of interruptions in daily activities.

Spiritual Requirements:

• Professes Jesus as Lord and Savior
• Believes the Bible to be the inspired, infallible, & ultimate authoritative Word of God (II Timothy 3:16; II Peter 1:21)
• Patterns life after the example of Jesus and the commands and principles found in the Bible - consistent with TCM's doctrinal statement,…