Employee Relations Manager

Employee Relations Manager

This is a new role created intended to establish a centralized employee relations workflow across the Corporate HR team consisting of 1 SVP of HR, 2 HR Directors, 6 HR Managers and 2 HR Generalists. The Employee Relations Manager is the frontline employee relations expert, responsible for managing day-to-day employee relations matters, conducting investigations, and advising employees and managers on workplace concerns, policies, and performance issues.

This role ensures issues are handled promptly, consistently, and in alignment with company policy, values, and legal standards, while escalating risk appropriately.

The Manager partners closely with HR Generalists, HR Managers, and ER leadership to resolve concerns early, reduce risk, and support a positive employee experience.

Core responsibilities and tasks include:

• Employee Relations Case Management
• Policy Interpretation & Guidance
• Investigation & Documentation
• Risk Identification & Escalation
• Collaboration & Support
• Leave of Absence and Accommodation Management
• Compliance Support
• Data, Metrics & Continuous Improvement

This role will report to Sherwin-Williams Global Headquarters located at 1 Sherwin Way, Cleveland, OH 44113.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.

Position requirements include:

• Bachelor's degree in Human Resources, Business, or a related field (or equivalent experience)
• 3–5 years of HR experience with direct employee relations exposure
• Experience conducting workplace investigations
• Strong working knowledge of HR policies, and employee relations practices
• Excellent written and verbal communication skills
• Strong judgment and discretion when handling sensitive information
• Ability to manage multiple cases simultaneously and meet deadlines
• Detail-oriented with strong documentation skills
• Collaborative mindset with the ability to influence without authority
• Strong working knowledge of HR policies, employee relations practices, and employment law fundamentals.
• Must be at least 18 years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future

Preferred qualifications include:

• Experience in a multi-site, hourly and salaried workforce
• ER case management system experience
• Experience partnering with legal or compliance teams
• Basic working knowledge of employment law fundamentals

Travel requirements: 0%

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people.

Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at  Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation…