Manager Insurance Transformation

Manager - Benefits & Insurance Transformation

Our client is searching for a Manager - Benefits & Insurance Transformation in GA, MO, TX, OH or TN.

Our client is seeking a skilled Manager to join their Benefits & Insurance Transformation team. The ideal candidate will leverage deep analytical expertise and professional services knowledge to drive process improvements, implement digital solutions, and support strategic change initiatives within our benefits & insurance practice.

In this role, you’ll be at the forefront of benefits & insurance innovation and digital transformation and have the opportunity to make a meaningful impact on our benefits & insurance practice by driving strategic change and implementing leading‑edge technologies. Our culture fosters a collaborative, growth‑oriented environment with a strong emphasis on professional development.

• Partner with benefits & insurance professionals and IT teams to identify and implement opportunities to streamline and standardize benefits & insurance processes leveraging offshore resources, automation, process reengineering and advanced workflow technologies to enhance accuracy, efficiency, and scalability.
• Gather, document, and translate business needs into detailed functional and technical requirements that align with project objectives and enable scalable benefits & insurance transformation solutions.
• Develop comprehensive process maps, workflow diagrams, and business requirements documents that clearly outline current and future state processes.
• Facilitate design workshops, stakeholder interviews, and process walkthroughs to capture current‑state and future‑state workflows, gather feedback, and document recommendations for improvement.
• Collaborate with our Business Intelligence & AI teams to implement advanced analytics, automation, and AI‑driven solutions to empower benefits & insurance teams with actionable insights that enhance strategic decision making.
• Support project management activities, including timelines, resource planning, risk identification, and status reporting.
• Assist with change management efforts, including user training, documentation, and communication strategies.
• Monitor key performance indicators and adoption metrics to measure success and identify areas for continuous improvement.
• Evaluate and advise on new technologies, vendors and products and stay updated with industry trends.

• Bachelor’s degree in Accounting, Business, Information Systems, or related field.
• 7+ years’ experience in benefits & insurance and/or benefits & insurance technology transformation.
• Strong understanding of benefits & insurance processes and ability to quickly learn and navigate diverse service offerings.
• Deep understanding of the AI landscape and hands‑on experience implementing AI tools, managing change, and delivering measurable value.
• Excellent analytical, problem‑solving, and documentation skills.
• Strong communication skills; ability to interact effectively with cross‑functional stakeholders and senior leadership.
• Detail‑oriented, organized, and able to manage multiple competing priorities.

• Less than 10% travel

• College Degree or equivalent
• 6 years related experience
• Expert technical knowledge
• Knowledge of industry regulations
• Ability to lead and coordinate the team activities of others
• Ability to formulate, document and recommend new policies and procedures
• Able to work in and lead a team
• Demonstrated ability to communicate verbally and in writing throughout all levels of an organization, both internally and externally
• Ability to travel as required by business and on‑call availability

Compensation is between $150,000-$180,000k

CBIZ Talent Solutions does not discriminate on the basis of race, ancestry, national origin, color, religion, sex, gender identity, age, marital status, sexual orientation, disability, veteran status, or any other protected classification under the law.