Specialist, Product Information Management

20600 Emerald Parkway, Cleveland, Ohio 44135 United States of America

Why Oatey?

Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust and improving lives. Today, Oatey operates a comprehensive manufacturing and distribution network comprised of industry‑leading families of companies:
Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, Oatey Canada, William H. Harvey, Masters, Contact, Belanger, Lansas, and Durgo.

At Oatey, we’re doing big things — and by joining us, you’ll have the chance to do big things too. You can build a strong career in an innovative, inclusive, high‑performance environment, with the confidence that your company cares about you, our customers and our world. Ready to make an impact in a place where you matter?

The Product Information Management (PIM) Specialist supports in‑store and online sales by ensuring accurate, timely, and complete product data is set up and maintained across Oatey’s PIM system and customer portals. This role partners closely with Sales, Product, Marketing, Engineering, Compliance, and external retail/wholesale partners to manage new item launches, maintain existing product information, and optimize product content to meet customer and channel requirements.

• Manage and maintain all aspects of the new item setup and ongoing product maintenance workflow within Oatey’s PIM system and customer portals.
• Ensure on‑time and accurate delivery of product data by working cross‑functionally with Account Managers, Product, Channel, Engineering, Compliance, and Brand teams.
• Collaborate with internal and external partners to prioritize and execute product content updates based on launch timelines, item readiness, and business priorities, while aligning with corporate and channel strategies.
• Build and maintain strong working relationships with online and retail partner teams to proactively identify, communicate, and resolve product data or content issues in real time.
• Leverage data, reporting, and analysis to ensure SKUs are optimized for search, visibility, and conversion, and meet or exceed content standards for assigned retailers and platforms.
• Manage requests for product information and reporting across customer portals.
• Implement process efficiencies to streamline content distribution among various customers and systems.
• All other duties as assigned.

• 3 years of relevant experience preferred.
• Written communication skills.
• Project management & organizational skills.
• Understanding of catalogs / taxonomy.
• Ability to learn software and programs.
• Basic understanding of search engine optimization.
• Experience exporting data from PIM tools.
• Excel formulas (VLOOKUP, Pivot Tables).
• Ability to handle multiple priorities in a fast‑paced environment.
• Strategic thinking, problem‑solving, and analytical skills.
• Experience using Syndigo/Edgnet/Salsify is a plus, but not required.

• Associate’s degree in marketing, communications or other related field, or equivalent relevant experience is required.
• Bachelor’s degree in marketing, communications or other related field, or equivalent relevant experience is preferred.

$46,633.00 - $59,457.00 - $72,281.00 USD

5.00%

• Generous paid time off programs and paid company holidays to support flexibility and work‑life balance.
• Annual discretionary cash profit sharing.
• Immediate eligibility and vesting in 401(k), including 100% company match, up to 5% of eligible compensation.
• Market‑leading health insurance including medical, dental, vision, and life insurance offerings for associates and qualified dependents.
• Significant company contribution to Health Savings Account with a high deductible health plan (HDHP).
• Short‑term and long‑term disability income protection coverage at no cost to associates.
• Paid maternity and paid parental leave.
• Tuition reimbursement.
• A strong set of complementary resources to support associate well‑being, including resource groups, EAP, and dedicated mental health support.

The Oatey family of companies are an equal‑opportunity employer committed to diversity, equity and inclusion. We recruit, employ, promote, and offer competitive pay for all jobs without regard to race, color, creed, religion, sex, age, national origin, disability, sexual orientation, or any other characteristic protected by law.

At Oatey we are committed to help our Associates grow their career. Apply today and grow with Oatey!