Intern, Analyst - Information Technology Services

Intern, Analyst - Information Technology Services

Department: ITS

Location:

Jerry Sue Thornton Center

Reports To:

VP and CIO - ITS

Recruitment Type:
External/Internal

Requisition

Employment Type:

Part-Time Support Staff

Union Position:
Non-Union

Work Schedule:

Flexible within the Standard College

Hours:

M-F, 8:30am-5pm

Number of Openings: 2

Job Description:

SUMMARY

Interns will work with their supervisors and other members of the Information Technology Services (ITS) team to complete tasks. They may assist with project management, system administration, networking, or end-user support efforts. These experiences will help prepare students for future information technology roles by increasing their skills in problem solving, communication, teamwork, and leadership.

ESSENTIAL FUNCTIONS

* Assist with coordinating and scheduling meetings to keep teams on track

* Identify next steps and potential roadblocks as projects move forward

* Research best practices and help to implement recommendations from vendor partners

* Assist with preparing documentation

* Hands-on configuration of information systems

* Leverage end-user and team feedback to recommend process improvements

* Performs other duties as assigned

REQUIRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

* Current student attending Tri-C with an interest in information technology

KNOWLEDGE,

SKILLS and ABILITIES

* Ability and willingness to communicate and interact with others

* Ability to learn new skills quickly

* Creativity from a problem-solving perspective

* Self-starter who is interested in growing professionally

* Ability to maintain confidentiality in sensitive situations

* Possess sensitivity to appropriately understand and respond to the needs of a diverse population

COMPETENCIES

CRITICAL COMPETENCIES

* Communication

* Adaptability

* Collaboration

VERY IMPORTANT COMPETENCIES

* Continuous Improvement

* Quality of Work

IMPORTANT COMPETENCIES

* Time Utilization

* Service Focus

PHYSICAL DEMANDS/WORKING CONDITIONS

(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

* The work is performed in a normal, professional environment;

* The work area is adequately lighted, heated and ventilated;

* Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. While at events, there will be walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;

* Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite

EQUAL OPPORTUNITY STATEMENT

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

Special

Note:

Special Instructions to Applicants:
During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement:
Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.