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Program Analyst

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: DLA Careers
Full Time position
Listed on 2026-02-24
Job specializations:
  • IT/Tech
    Cybersecurity, IT Support
Salary/Wage Range or Industry Benchmark: 102415 - 133142 USD Yearly USD 102415.00 133142.00 YEAR
Job Description & How to Apply Below

Summary

See below for important information regarding this job.

Summary

See below for important information regarding this job.

Position will be filled at any of the locations listed below. Site specific salary information as follows:

Battle Creek, MI: $89,508 - $ 116,362

Columbus, OH: $93,400 - $121,422

Dayton, OH: $92,841- $120,696

New Cumberland, PA: $102,415- $133,142

Ogden, UT: $89,508 - $ 116,362

Philadelphia, PA: $98,630- $128,221

Richmond, VA: $93,499- $121,551

Duties

Help

  • Ensures the effectiveness of programs and material that are developed, operated and produced by the service provider
  • Responsible for the performance evaluation helpdesk activities to determine effectiveness in meeting the customer service goals of the agency
  • Periodically evaluates the customer base to determine if existing goals and emphasis is appropriate
  • Determines assigned project score, purpose and objectives through the development of project plans and task groups
  • Advises and consults on contract obligations for alternative development
Requirements

Help

Conditions of employment
  • Must be a U.S. citizen
  • Tour of Duty:
    Set Schedule
  • Security Requirements:
    Non-Critical Sensitive with Secret Access
  • Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
  • Fair Labor Standards Act (FLSA):
    Exempt
  • Selective Service Requirement:
    Males born after 12-31-59 must be registered or exempt from Selective Service.
  • Recruitment

    Incentives:

    Not Authorized
  • Bargaining Unit Status:
    Yes
  • Selectees are required to have a REAL  other acceptable identification documents to access certain federal facilities. See https://(Use the "Apply for this Job" box below). more information.
  • This position and any future selections from this announcement may be used to fill various shifts located within DLA Information Operations (J6) locations
Qualifications

To qualify for a Program Analyst, your qualifications must include:
  • One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military or private sector.

    Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
  • Responsible for review and critical analysis of programs or processes developed in cooperation with each service site and the service provider
  • Presents and discusses task group objectives and methodology to the Team Leader/Program Manager and other representatives
  • Independently plans and conducts validity and reliability studies to analyze existing programs and develops alternative programs or activities to address identified problems
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Ameri Corps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

For Important General Applicant Information and Definitions go to: http:///

Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://.PDF

Information for Veterans is available at: https:// As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.

Drug-Free Workplace Policy

The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.

Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment…
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