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HelpDesk/Support IT Project Manager

Senior Service Desk Manager, IT Operations & Leadership

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Rehmann
Full Time position
Listed on 2026-03-10
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A professional services firm in Cleveland is seeking a Service Desk Manager to provide leadership and oversight for client service delivery. The role requires managing client requests, identifying opportunities for service improvements, and fostering teamwork within the service desk team. Candidates should have significant experience in IT service management and strong skills in data organization, client relationship management, and communication.

This position offers a supportive, team-oriented culture with ample opportunities for growth.
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Position Requirements
10+ Years work experience
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