Financial Services BCM Leader

Opportunity

As part of EY Information Security, this role focuses on ensuring EY’s client‑facing services, platforms, applications, and technology remain resilient, dependable, and aligned to client expectations for continuity and recovery. You will work within the Technology Assurance, Risk & Policy (TARP) function’s Business Continuity and Crisis Management (BCCM) team to design, maintain, and validate business continuity and disaster recovery capabilities that meet EY standards and client‑defined requirements.

• Direct and partner with client service account teams and EY Technology to develop, maintain, and validate business continuity and disaster recovery programs for EY services.
• Translate client‑defined requirements into clear execution expectations by assessing EY’s current recovery capabilities.
• Identify gaps, risks, or limitations and lead cross‑team efforts to define remediation strategies.
• Support and oversee the development of client‑specific Business Continuity Plans (BCPs), Disaster Recovery Plans (DRPs), and testing strategies that align with client requirements and BCCM policies.
• Consult with technology, risk, and operational teams to ensure continuity controls are implemented consistently and effectively across client‑supporting applications and services.
• Manage and track remediation activities, holding contributing teams accountable for delivery against agreed commitments.
• Drive delivery of agreed roadmaps and work streams with a focus on execution, accountability, measurable outcomes, and deadlines in a fast‑paced, client‑driven environment.

• Set and communicate clear expectations for business continuity and disaster recovery outcomes by defining scope, timelines, quality standards, and deliverables.
• Coordinate activities across multiple teams to ensure end‑to‑end delivery of client‑specific continuity and resilience outcomes.
• Serve as the single point of accountability for execution of agreed remediation plans.
• Monitor progress, identify delivery risks or delays, intervene to course‑correct, and elevate blockers or competing priorities.
• Provide guidance, coaching, and subject‑matter direction to teams performing BC/DR activities.
• Transfer knowledge, frameworks, tools, and best practices to enable sustainable capability.
• Influence prioritization decisions across service lines and technology teams when continuity risks present material exposure.
• Elevate execution issues, resource constraints, and risk acceptance decisions to senior leaders.
• Operate effectively within a matrixed environment, balancing influence, collaboration, and constructive challenge without formal authority.
• Model inclusive, respectful leadership while maintaining firmness on risk, compliance, accountability, and delivery expectations.
• Lead strategic conversations with senior stakeholders to structure resilience issues, communicate risks, negotiate solutions, and drive alignment with BC/DR policies.

• Ensure high‑quality delivery of services to senior stakeholders, reinforcing execution discipline and accountability for continuity outcomes.
• Maintain a client‑focused mindset, assessing risk through the lens of service reliability, engagement impact, and client confidence.

Foster relationships with senior executive stakeholders, guiding teams to align mitigation strategies to client contractual requirements and tailoring risk mitigation to service line needs.

• Coordinate with BCCM and technology teams to assess potential technology risks using the TARP methodology, directing execution of assessment and remediation activities.
• Identify opportunities to reduce business interruption risk arising from regulatory, industry, or operational change.
• Translate complex resiliency risks into specific activities and work streams, assigning ownership and monitoring progress.

• Develop and implement a strategy for end‑to‑end BC/DR planning cycles, streamlining processes and embedding best practices.
• Lead strategic conversations to influence decisions, drive adoption of continuity practices, and secure…