Business Applications Specialist

Job Description

The Business Applications Specialist will be responsible for supporting, enhancing, and optimizing applications with an emphasis on SQL-based data analysis, system integrations, and vendor‑managed platforms. This role works closely with business stakeholder teams and vendors to troubleshoot issues, implement enhancements, and ensure data accuracy, compliance, and operational efficiency.

• Serve as the primary technical resource for business applications, including SQL‑based applications, data integrations and data‑centric troubleshooting.
• Perform ad‑hoc data analysis and complex SQL queries to support business needs.
• Debug, enhance, and optimize existing SQL code written by internal teams or vendors.
• Partner directly with business stakeholders to gather requirements, analyze issues, and deliver enhancements.
• Perform maintenance, identify root causes of data and application issues, and coordinate fixes with the business and vendors.
• Coordinate with vendors on application upgrades and patches, scheduling and execution, user acceptance testing (UAT), communication and release planning.
• Execute change management activities using ITSM methodologies.
• Manage user access and security for vendor systems.
• Respond to SOX audit requests and support quarterly/monthly audit submissions.
• Provide ongoing production support for Connect Wise, Acumatica and other business applications.
• Provide support for application integrations.

• Strong expertise in SQL, including stored procedures, performance tuning and complex query development/debugging.
• Proven ability to analyze and debug complex SQL code written by others.
• Experience supporting application integrations and data flows.
• Experience supporting business applications including Connect Wise.
• Ability to work independently on issue resolution while collaborating cross‑functionally.
• Excellent communication, interpersonal, and requirements‑gathering skills.
• Experience working directly with business users and technical teams.
• Experience working with external vendors.
• Experience with Acumatica and IT security systems.

• College Degree or equivalent.
• At least 6 years of related experience.
• Expert technical knowledge.
• Knowledge of industry regulations.
• Ability to lead and coordinate team activities for others.
• Ability to formulate, document and recommend new policies and procedures.
• Able to work in and lead a team.
• Demonstrated ability to communicate verbally and in writing throughout all levels of an organization, both internally and externally.
• Ability to travel as required by business and on‑call availability.