Lead Performance Engineer

Job Description

Insight Global is seeking a Lead Performance Reliability Engineer to join their Production Support organization. This is a critical, high-visibility individual contributor role responsible for proactively identifying and resolving performance issues across enterprise systems before they impact the business.

This position was created to fill a longstanding gap within the organization — bringing dedicated ownership to performance monitoring across a complex ecosystem of Oracle and non-Oracle applications. The ideal candidate will bring a strong background in performance engineering, observability, and system diagnostics across multiple layers of architecture.

• Proactively monitor production environments to identify performance bottlenecks, latency issues, and system inefficiencies before they are reported by end users.
• Analyze system behavior and performance metrics (e.g., response times, percentiles, baselines) to detect anomalies and recommend improvements.
• Investigate performance issues across multiple layers, including:
  • Application (Oracle and non-Oracle systems)
  • Integration and APIs
  • Network and infrastructure
  • Hardware
• Partner cross-functionally with application, infrastructure, and networking teams to isolate root causes and drive resolution.
• Support both ongoing production operations and upcoming project go‑lives, ensuring performance readiness and stability.
• Interpret performance monitoring data and translate insights into actionable recommendations for technical teams and leadership.
• Provide real‑time updates and visibility during high‑impact production incidents ("hot seat" environment).

Salary Range: $140k-$154k

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to  To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

• 6–10+ years of experience in performance engineering, performance monitoring, or site reliability engineering
• Strong expertise in analyzing performance metrics, including:
  • Response time analysis (mean vs. average vs. percentile)
  • KPI tracking and baselining
• Experience working with observability and monitoring tools such as:
  • Dynatrace
  • Grafana
  • Elastic
  • Open Telemetry
  • Loki
  • Tempo (or similar)
• Solid understanding of:
  • HTTP protocols and request/response cycles
  • Networking fundamentals and data flow across systems
  • Modern architectures (microservices, APIs, distributed systems)
• Proven ability to troubleshoot performance issues across multiple layers of technology, not just within a single application stack
• Strong analytical and problem-solving skills with the ability to diagnose complex system behavior Dynatrace, Open Telemetry, Loki, Tempo, Grafana, Elastic — candidates should be familiar with most of these
• Experience supporting Oracle environments, especially:
  • Oracle Fusion Cloud (Finance, Supply Chain)
  • Oracle EBS (R12/11i)
  • Oracle Integration Cloud (OIC)
  • PL/SQL experience
  • Background in large-scale ERP environments (Oracle, SAP, People Soft, etc.)
• Experience in production support or L3 support environments with a strong performance focus