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Sr. Duck Creek Content Developer

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Lorven technologies
Full Time position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    Cloud Computing, Systems Engineer, IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Job Title:

Sr. Duck Creek Content Developer Location

Cleveland, OH

Required Skills
  • Duck Creek Author
  • Manuscript
  • Duck Creek Policy
  • Billing & Claims
  • Forms
  • Rating
  • Duck Creek Configuration
  • Commercial Lines Insurance
  • P&C Insurance
  • Environment Management
  • Release Management
  • CI/CD
  • API Integrations
  • Agile
  • Scrum
  • SDLC
  • Root Cause Analysis (RCA)
  • Performance Tuning
  • Deployment Support
  • Configuration Migration
  • Application Support
  • Dev Ops
  • Cloud Technologies
  • Playwright (Nice to Have)
Qualifications & Experience
  • Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related field with 12-15+ years of overall experience.
  • Strong hands-on experience in Duck Creek solution development across Author, Manuscript, Forms, Rating, and Policy modules.
  • Proven expertise in Duck Creek Policy, Billing, and Claims implementations within Property & Casualty (P&C) Insurance, preferably Commercial Lines.
  • Experience leading Duck Creek transformation, modernization, or migration initiatives in enterprise environments.
  • Strong understanding of Duck Creek architecture, configuration, integrations, workflows, and deployment processes.
  • Hands-on experience debugging complex Duck Creek issues involving APIs, integrations, data flows, logs, and performance bottlenecks.
  • Experience with environment setup, installation, configuration, and support across multiple Duck Creek environments.
  • Strong knowledge of SDLC best practices including code reviews, design reviews, defect management, and release governance.
  • Experience supporting SIT, UAT, production deployments, smoke testing, and post-production stabilization activities.
  • Hands-on experience with CI/CD pipelines, Dev Ops practices, automated deployments, and configuration migration processes
    .
  • Experience working with cloud-based Duck Creek implementations is highly preferred.
  • Familiarity with automation frameworks and testing tools such as Playwright is a plus.
  • Strong understanding of enterprise integration patterns, APIs, microservices, and scalable application architectures.
  • Experience collaborating with Business, QA/UAT, Architecture, Infrastructure, and cross-functional delivery teams.
  • Excellent communication, stakeholder management, mentoring, and technical leadership skills.
  • Experience working in large-scale enterprise modernization and digital transformation programs is highly preferred.
Key Responsibilities
  • Design, configure, and develop scalable Duck Creek solutions across Author, Manuscript, Forms, Rating, and Policy modules.
  • Lead technical design discussions, code reviews, and architecture alignment activities across Duck Creek development teams.
  • Provide technical leadership and mentorship to developers and support teams on Duck Creek best practices and enterprise standards.
  • Troubleshoot and resolve complex issues involving Duck Creek configurations, integrations, APIs, workflows, logs, and performance optimization.
  • Support installation, configuration, maintenance, and administration of Duck Creek applications and environments.
  • Coordinate environment readiness, deployment execution, release activities, and configuration migrations across development, QA, and production environments.
  • Collaborate with Business Analysts, Product Owners, QA, Architecture, and Infrastructure teams to deliver scalable insurance technology solutions.
  • Validate technical specifications and ensure traceability throughout the SDLC lifecycle.
  • Develop and review testing scope, SIT/UAT support plans, defect triage processes, and deployment validation activities.
  • Contribute to CI/CD automation initiatives, Dev Ops process improvements, and deployment optimization strategies.
  • Execute smoke testing, release validation, and post-deployment verification activities to ensure production stability.
  • Monitor application health, environment performance, and proactively identify risks, bottlenecks, and remediation strategies.
  • Participate in root cause analysis (RCA) efforts and implement corrective and preventive actions for recurring issues.
  • Prepare and maintain technical documentation including environmental topology diagrams, deployment runbooks, support procedures, and operational guidelines.
  • Support onboarding, production rollouts, cutovers, and major environment transformation initiatives.
  • Ensure adherence to enterprise engineering standards, security policies, quality controls, and release management processes.
  • Drive continuous improvement initiatives focused on operational efficiency, deployment reliability, automation, and technical excellence.
  • Promote Agile/Scrum best practices, knowledge-sharing sessions, and continuous learning across delivery teams.
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