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Director, AI Strategy & Governance
Job in
Cleveland, Cuyahoga County, Ohio, 44114, USA
Listed on 2026-06-01
Listing for:
Cuyahoga Community College (Tri-C)
Full Time
position Listed on 2026-06-01
Job specializations:
-
IT/Tech
Data Analyst, IT Business Analyst, Data Security
Job Description & How to Apply Below
Department: ITS
Location:
Jerry Sue Thornton Center
Reports To:
Vice President/CIO
Recruitment Type:
External/Internal
Requisition
Employment Type:
Administration and Professionals
Union Position:
Non-Union
Work Schedule:
Standard College
Hours:
M-F, 8:30am-5pm
Number of Openings: 1
Job Description:
SUMMARY
Provides leadership in administering, implementing, and supporting the College's artificial intelligence (AI) strategy, governance processes, and operational AI solutions. Partners with academic and administrative departments to ensure AI tools and practices are implemented responsibly, securely, and in alignment with institutional goals. Serves as a trusted advisor to College stakeholders by identifying opportunities to improve operational effectiveness, decision-making, and student success through appropriate use of AI.
ESSENTIAL FUNCTIONS
* Provides leadership for the day-to-day execution of the College's AI strategy and governance framework.
* Coordinates and supports AI governance councils, working groups, and cross-functional teams.
* Delivers proactive hands-on assistance with AI-related operational activities, pilots, and implementation efforts.
* Leads AI use-case intake, evaluation, documentation, and approval processes.
* Provides timely assistance and support to departments in identifying appropriate, responsible AI use cases that support institutional priorities.
* Proactively responds to escalated AI-related operational, compliance, or risk issues.
* Partners with Information Security, Legal Services, Risk Management, and the Data Governance Council to ensure AI solutions comply with FERPA, accessibility standards, and ethical guidelines.
* Provides expert consultation in support of vendor evaluation and implementation activities related to AI-enabled systems and services.
* Develops and maintains standards, procedures, documentation, and guidance for responsible AI use.
* Leads process improvement initiatives related to AI adoption and governance.
* Anticipates and responds to stakeholder needs accurately, professionally, and with a commitment to service excellence.
* Builds and maintains effective working relationships with College stakeholders, ITS leadership, and external partners.
* Performs other duties as assigned.
REQUIRED QUALIFICATIONS
EDUCATION AND EXPERIENCE / TRAINING
* Bachelor's degree in Information Technology, Data Analytics, Business, Higher Education Administration, or a related field.
* Significant related experience may substitute for formal education
* Minimum of seven (7) years of demonstrated experience working in technology, data, governance, or program management roles.
* Demonstrated experience implementing policies, frameworks, or governance processes.
* Demonstrated experience working collaboratively across departments in a complex organization.
* Demonstrated effectiveness in roles requiring analytical problem-solving and sound judgment.
KNOWLEDGE, SKILLS, AND ABILITIES
* Working knowledge of artificial intelligence concepts and enterprise AI applications.
* Working knowledge of governance, risk management, privacy, and data protection principles.
* Strong organizational and time-management skills.
* Excellent written, verbal, and interpersonal communication skills.
* Ability to document processes, standards, and decisions clearly and accurately.
* Ability to foster a collaborative, service-oriented team environment.
* Ability to research, analyze issues, and develop practical solutions.
* Ability to manage multiple initiatives in a deadline-driven environment.
* High attention to detail and accuracy.
* Demonstrated customer service skills and ability to sustain productive stakeholder relationships.
* Ability to complete work assignments independently.
* Demonstrated intermediate project management skills.
* Demonstrated proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
* Critical thinker with the ability to identify and implement operational efficiencies.
* Ability to confidentially and discreetly handle sensitive information.
* Ability to collaborate, persuade, and gain cooperation on complex initiatives.
* Ability to respond effectively to the needs of students and the community.
COMPETENCIES
CRITICAL COMPETENCIES
* Service Focus
* Communication
* Continuous Improvement
VERY IMPORTANT COMPETENCIES
* Quality of Work
* Collaboration
IMPORTANT COMPETENCIES
* Adaptability
* Time Utilization
PREFERRED QUALIFICATIONS
EDUCATION AND EXPERIENCE / TRAINING
* Master's degree in a related field.
* Experience working in a higher education environment.
* Experience supporting governance councils or cross-functional committees.
* Familiarity with Microsoft 365, automation, analytics, or AI-enabled platforms.
KNOWLEDGE, SKILLS, AND ABILITIES
* Basic understanding of project financial management (budgets, forecasting).
* Familiarity with data governance, accessibility standards, and compliance requirements.
PHYSICAL DEMANDS / WORKING CONDITIONS
(The demands described here are representative of those…
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