Scrum Master

Duration: 12 months contract (with possible extension)

Job Description:
The Scrum Master plays a meaningful role in delivering high-quality modern solutions software as part of a cross-functional agile scrum team. This role will be accountable for acting as a leader to the scrum team, acting to surface and resolve team-level sprint risks and roadblocks while facilitating scrum ceremonies. This role will also act as a change agent, evangelizing the tents of agile and scrum across Merchant Services and other Technology, Operations and Service initiatives.

Responsibilities:

• Act as a Change Agent with a passion for supporting teams to transform their behaviors toward an agile environment
• Facilitate Scrum processes and events enabling team maturity and effectiveness leveraging data driven metrics
• Create an agile mindset with focus on agile value and principles leading with transparency, inspection, and adaptation resulting in delivery of high value increments which meet the Definition of Done
• Enable teams to develop sprint goals, robust product backlogs, acceptance criteria, definitions of done / ready
• Facilitate program level agile ceremonies to include dependency mapping, release planning and scope alignment across Product teams
• Enable the removal of impediments to the Scrum Team’s progress
• Facilitate communication and partnership inside and outside the team to include stakeholder engagement
• Protect the team from distractions allowing for focus to meet sprint and program commitments
• Promote self-organization and cross-functionality of the team coaching each role to enable high performance of the team

• Bachelor Degree or equivalent work experience 6+ years working in an agile environment as a development team member, Scrum Master or Product Owner
• 5+ years working as a Scrum Master
• Expert in facilitation, problem solving and influencing outcomes
• Expert knowledge of best practices in value driven development (requirements management, prototyping, hypothesis driven development, usability testing)
• Expert knowledge of agile tool suites including Atlassian (Jira and Confluence), MS Teams,  or similar agile management tools

• Experience as a Project Manager in a waterfall environment. Familiarity with both agile and waterfall is a bonus
• Demonstrated experience with large-scale enterprise agile transformation with experience as a Scrum Master in a scaled environment