AI Services Project Coordinator

Expedient is seeking a Project Coordinator to support the planning, execution, and completion of artificial intelligence and machine learning projects. This role ensures that projects are delivered on time, within scope, and within budget by coordinating internal teams, vendors, and client stakeholders. The ideal candidate possesses strong organizational skills, a technical understanding of AI project life cycles, and the ability to manage multiple priorities simultaneously.

This role does not directly oversee individual contributors. It is responsible to collaborate with and assist Expedient resources and subject matter experts to achieve successful outcomes, which requires establishing authority through influence.

• Communication and Collaboration
  • Foster communication and transparency amongst all teams involved in project delivery, including clients.
  • Manage client communication and expectations regarding new AI-powered solutions, including machine learning models, data analytics, and automation technologies.
  • Schedule and facilitate project meetings, document meeting minutes, and follow up on action items.
  • Coordinate cross‑functional teams including engineering, networks, and third‑party vendors.
  • Facilitate client acceptance of services and oversee effective handoff of solutions.
  • Effective communication skills for post‑sale design and planning meetings with Expedient engineering resources and the client.
  • Maintaining accountability for changes to project scope, including development and execution of project change requests.
• Project Coordination
  • Facilitate and manage projects in an authoritative manner.
  • Develop and maintain detailed project schedules, task lists, and resource assignments for the AI project lifecycle.
  • Monitor project risks and issues; elevate when necessary to ensure timely resolution.
  • Maintain accurate project documentation and reports for internal and external stakeholders.
  • Ensure comprehensive documentation is created and maintained throughout the project lifecycle for a smooth transition to the Operations Support Center (OSC).
  • Estimated revenue recognition forecasting based on project milestones.
  • Ensure compliance with AI ethics, data governance, and security protocols.
  • Support change management and post‑project review processes.
  • Coordinate internal resources (human resources and consumables) for effective project execution.

• Experience: 2 years of experience as a Project Coordinator within Artificial Intelligence preferred, Software Development, or a related field; work experience managing projects encompassing Artificial Intelligence / Machine Learning implementations, Data Science project life cycles, IT service & software implementation, or Agile/SCRUM Project Management.
• Education: Bachelor's degree in a technical discipline such as Computer Science, Data Science, or a related field.

• Superior interpersonal and customer service capabilities
• Exceptional organizational skills and strong attention to detail
• Capable of handling multiple projects of various sizes simultaneously
• Outstanding time management skills with a demonstrated track record of meeting deadlines
• Proficient analytical and problem‑solving skills
• Ability to perform efficiently in high‑pressure environments
• Proficiency with Microsoft Office Suite or related applications
• Proficiency in project planning, project management and various software tools, including, but not limited to,
• Willingness and flexibility to travel to client sites for in‑person meetings upon request

• Most work is done sitting at a desk and working on a computer
• Multiple video or phone calls will be a daily occurrence
• Travel is typically scheduled in advance and is usually less than 25% of work time in a year
• Flexibility to be available for occasional night and weekend implementation projects, when required.

Cleveland, Ohio office. On‑site role, regional travel may be required.

Salary for this position will be based on your experience and your skills. Estimated salary range is $60,000 to $75,000 annually.

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