Information Technology Intern; Summer

Brown Gibbons Lang & Company (BGL) is a leading independent investment bank and financial advisory firm focused on the global middle market. We advise private and public corporations and debt and equity sponsors on mergers and acquisitions, capital markets, financial restructurings, valuations and opinions, real estate, and other strategic matters. BGL has investment banking offices in Boston, Chicago, Cleveland, Los Angeles, and New York, and real estate offices in Chicago and Cleveland.

The firm is also a founding member of REACH Cross‑Border Mergers & Acquisitions, enabling BGL to service clients in 30 countries around the world. On every engagement, our clients receive senior‑level attention from experienced bankers who bring a wealth of industry knowledge, transaction expertise, and deep relationships with key players in a broad range of industries.

Brown Gibbons Lang & Company (BGL) offers an exciting opportunity for an individual to gain hands‑on experience and develop a strong foundation in corporate information technology.

This position will be on site in our Cleveland office and will provide front‑line support to end users both in person and remotely
. The IT Intern will serve as the first point of contact for technical issues, ensuring timely and effective problem resolution for users across all BGL offices.

This is a paid, internship with working hours of Monday thru Friday 9am – 5pm during the 2026 summer academic break (May – August). The pay rate is $25.00 per hour.

• Configure, deploy, and support workstations for end users.
• Provide technical support for laptops, desktops, mobile devices, peripherals, printers, and other IT hardware and software.
• Maintain internal inventory of IT equipment, including peripherals and computers.
• Assist with help desk calls, ticket triage, and scheduling.
• Create and maintain internal technical documentation, manuals, and IT procedures within the internal wiki.
• Support small to medium IT projects and implementations.
• Provide remote support to users in other BGL offices as needed.
• Perform other duties as assigned by the Director of Information Technology.

• Gain hands‑on experience in enterprise IT operations within a professional financial services environment.
• Develop practical skills in device management, user support, and IT infrastructure administration.
• Learn modern IT management tools and cloud technologies, including Microsoft 365, Azure Active Directory, and Intune.
• Build professional communication skills by supporting executives and staff across multiple offices.
• Receive mentorship from senior IT staff and exposure to enterprise‑level systems and security practices.
• Gain exposure to enterprise tools such as Microsoft Intune, Azure Active Directory, Exchange Online, and network management systems.

• Actively pursuing an undergraduate degree in Computer Science, Information Technology, or Management Information Systems.
• Entry‑level position — prior IT experience, helpful but not required.
• Strong technical aptitude and enthusiasm for learning new technologies.
• Ability to work independently, manage priorities, and solve problems effectively.
• Excellent communication and interpersonal skills; able to interact professionally with individuals at all levels of the organization.
• Demonstrated responsiveness and customer service orientation.
• Working knowledge of Microsoft operating systems.
• Familiarity with Microsoft 365 applications (Word, Excel, PowerPoint, Outlook, Visio, Teams, and SharePoint).
• Ability to lift and move equipment weighing up to 50 pounds.
• Availability to work Monday through Friday (9am – 5pm) during the 2026 summer academic break in our Cleveland office.

• Basic understanding of networking concepts (LAN/WAN, Wi‑Fi, VPN).
• Experience with Windows deployment or imaging tools.
• Familiarity with help desk or ticketing systems (e.g., Manage Engine, Service Now, or similar).
• Interest in cybersecurity and data protection best practices.
• Experience with remote support tools (e.g., Quick Assist, Teams, or Any Desk).