Technology Spec. Job Cleveland area,Ohio USA,IT/Tech

Position: Technology Applications Spec.
Pay Rate: $22.21 – $28.00/hr
Duration:
Temp to hire
Hours: 8-5pm, M-F

Summary:

The hiring managers are looking for application/software support skills with demonstratable skills or experience to provide production support for Ricoh’s expanding services for existing Print & Mail clients.
Primary application services include but are not limited to Ricoh Process Director (RPD) for workflow development, Weborder commerce systems for Print-on-demand, Avanti Slingshot production control & Billing system, and performing QC and UAT processes for new client onboarding services. Knowledge of infrastructure like networking, active directory etc. is helpful in application support but not the focus of an application administrator.
Experience with Service Now/ticketing systems is good, but they would also like to see candidates with experience supporting enterprise application(s) or Business process applications.
Coding and scripting knowledge (bash, powershell, java script, python or other scripting languages) to support them would be a plus.

Qualifications:

4-year college degree or equivalent experience in a related field.
Requires advanced computer/connectivity competencies.
Possesses strong written and verbal communication skills.
Possesses self-motivation, strong organizational skills and strong interpersonal skills.
Possesses ability to perform job duties and prioritize work without direct supervision.
Understanding and operation of office computing products, computer equipment, data communications and related area networks a plus.
Possesses methodical approach to identifying problems and developing solutions.
Requires proficient use of Microsoft Office computer programs.
Possesses excellent customer service skills including ability to present new concepts and follow-up to ensure approved concepts are implemented and maintained.
Accounts for all time and activity by recording information in the Activity Tracking system.
Presents a professional image in business dress and behavior.
Performs other duties as assigned.
Completes all required administrative tasks in an accurate and timely manner.
Maintains productive, professional relationship with all customers.
Maintains productive, professional relationship with all Ricoh personnel.

Benefits: (employee contribution)
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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