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MSP Tier II Technician — Escalation Specialist
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-06-17
Listing for:
MSP Hire, Inc.
Full Time
position Listed on 2026-06-17
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Network Administrator
Job Description & How to Apply Below
MSP Hire, Inc. in Cleveland is looking for a T2 MSP Technician to manage escalations and provide advanced support for our clients. You will be responsible for troubleshooting various IT issues and interacting with clients both remotely and in-person.
The ideal candidate has 5 years of IT support experience, specializes in Windows Server OS and firewall troubleshooting, and is eager to grow in their IT career. We offer a full-time position with competitive benefits.
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