Scrum Master at Apex Systems Cleveland, OH

Role Overview

The Senior Scrum Master will serve as a servant leader and coach for multiple Agile teams delivering AI-based products. This role focuses on enabling high-performing teams, removing impediments, and fostering a culture of continuous improvement.

• Lead and facilitate all Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives).
• Schedule and own Agile-related meetings, ensuring proper communication and alignment.
• Mentor teams on Agile principles, ensuring adherence to Scrum practices and promoting self-organization.
• Identify and resolve blockers impacting delivery, collaborating with stakeholders as needed.
• Track and report team performance using velocity, burndown charts, and other Agile metrics.
• Work closely with Product Owners, Data Scientists, and Engineers to ensure backlog refinement and prioritization.
• Drive retrospectives and implement actionable improvements for team efficiency and quality.

• 7+ years of experience as a Scrum Master, with at least 3 years in AI/ML or software product delivery.
• Deep understanding of Agile frameworks (Scrum, Kanban, SAFe).
• Strong facilitation and conflict resolution skills.
• Familiarity with AI/ML development cycles and data-driven product delivery.
• Certified Scrum Master (CSM) or equivalent certification required; SAFe certification preferred.

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans. Additional options include an employee stock purchase program (ESPP), a 401(k) program with company match after 12 months, a Health Savings Account (HSA), a Support Linc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program, and professional development resources such as on-demand training, certification prep, and access to technical and leadership courses.

Apex is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.