Application Support Analyst

Responsibilities & Qualifications

The hiring managers are looking for application/software support skills with demonstrable skills or experience to provide production support for
**** expanding services for existing Print & Mail clients.

Primary application services include but are not limited to workflow development, Weborder commerce systems for Print-on-demand. Avanti Slingshot production control & Billing system, and performing QC and UAT processes for new client onboarding services. Knowledge of infrastructure such as networking, active directory etc. is helpful in application support but not the focus of an application administrator. Experience with Service Now/ticketing systems is good, but they would also like to see candidates with experience supporting enterprise application(s) or Business process applications.

Coding and scripting knowledge (bash, powershell, java script, python or other scripting languages) to support them would be a plus.

• Major medical, dental, vision, 401k and statutory sick pay for temporary assignments lasting 13 weeks or longer.

• Equal Opportunity Employer / Disabled / Protected Veterans.
• Pay transparency policy available.
• We are committed to working with and providing reasonable accommodations to individuals with disabilities.
• Apple One participates in the E-Verify program in certain locations as required by law.
• We consider qualified applicants regardless of criminal histories, consistent with legal requirements, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.