Senior Solutions Engineer - Ohio

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- Ohio role at Jobright.ai

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Join to apply for the Senior Solutions Engineer
- Ohio role at Jobright.ai

Tines is a company founded in 2018 with co-headquarters in Dublin and Boston, focusing on orchestration, automation, and AI solutions. They are looking for a Senior Solutions Engineer to join their pre-sales team, where the role involves partnering with Account Executives to demonstrate the value of Tines' no-code automation solutions to customers and addressing their business challenges.

Responsibilities:

• Develop strong and deep knowledge of Tines no-code automation and apply your knowledge to security & IT operations challenges that our customers face

• Create and deliver compelling presentations to prospective customers and key alliance partners, clearly communicating the value and differentiation of Tines solutions

• Build and demo Tines Stories with customers to show value and win sales

• Manage the technical decision process with customers, setting and managing expectations in proof of concepts and/or evaluations

• Collaborate with Sales to identify key use cases to support competitive account strategies that solve customer challenges

• Support enablement of Tines’ priority channel and technical alliance partners, and support their pre-sales engineers on customer engagements

• Be a key source of market feedback into the product organization

• Contribute to our knowledge base by sharing key customer experiences, technical competitive insights, creating new Tines automation stories from customer and partner interactions and more

• Support the greater Solutions Engineering team in developing metrics and refining SE operations into best practices that are shared across all SE teams

• Drive the strategic direction for sales engineering within the Canadian region, aligning with overall business goals and objectives

• Act as a senior voice of the SE team in setting the direction for sales engineering in the NAMER region helping us evolve to meet overall business goals and objectives

• Mentor and provide guidance to other sales engineers, fostering professional growth and skill development within the team

• Represent Tines at industry events, conferences, and webinars, showcasing the value of our solutions and establishing Tines as a thought leader in automation

• Lead the design and implementation of complex automation solutions for high-profile customers, ensuring successful deployment and integration

• Work closely with product management, marketing, and engineering teams to influence product roadmap and strategy based on market and customer insights

• Act as a senior advocate for key customers, ensuring their needs are met and their feedback is incorporated into product development

• Identify and drive initiatives that enhance the overall effectiveness and efficiency of the sales engineering function, including process improvements and new tool adoption

Qualifications:

Required:

• 8+ years of experience in a pre-sales / sales engineering or technology delivery position at a SaaS company

• Strong technical background and experience working with APIs, and a curiosity to learn new cloud technologies

• Security and/or IT industry experience

• Strong skills and experience with uncovering customer needs

• Experience with delivering compelling demos to customers and winning technical evaluations

• Experience communicating with business and technical audiences

• A love for learning, open to giving and receiving feedback and passionate about making clients successful

• Project management skills and ability to deliver customer solutions

• Analytical skills and the ability to craft actionable insights from complex data

• A startup mentality with the ability to adapt in a fast-paced environment

• Ability to travel up to 30% of the time

Company:

Tines is a no-code workflow automation platform designed especially for security teams. Founded in 2018, the company is headquartered in Dublin, Dublin, IRL, with a team of 201-500 employees. The company is currently Growth Stage.

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Industries Software Development

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