Systems Administrator, University Advancement

Job Summary

Performs a variety of technical and data support functions for the Customer Relationship Management (CRM) software i.e., Slate to facilitate access and use of the system. Provides system maintenance, troubleshooting, technical support, and training. Maintains the technical documentation of the CRM system and related technologies. Develops reports and improves reporting capabilities for stakeholders. Works collaboratively with Advancement to develop, establish, and implement policies and procedures for utilization of CRM system data.

Performs other functionally related duties as assigned.

Minimum Qualifications

* Bachelor's degree preferably in information technology, computer science, information management or related field.

* Four (4) years of work experience with CRM systems or related systems. Experience needs to include Structured Query Language (SQL), Hyper Text Markup Language (HTML) and Cascading Style sheets (CSS).

Preferred Qualifications

* Master's degree in information technology, computer science, information management or related field.

* Previous experience with advancement CRM.

* Working knowledge of institutional information requirements in a higher education setting.

* Project leadership experience in information systems.

* Experience working with an enterprise resource planning (ERP) system, i.e., People Soft.