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Systems Administrator, University Advancement

Job in Cleveland, Cuyahoga County, Ohio, 44115, USA
Listing for: Cleveland State University
Full Time position
Listed on 2026-06-20
Job specializations:
  • IT/Tech
    Database Administrator, Data Analyst, Systems Administrator, IT Business Analyst
Job Description & How to Apply Below
Posting Details

Posting Details

Business Title
Systems Administrator, University Advancement

Posting Category
Administrative and Professional

Salary Grade
05T

Salary Plan
Professional Staff - SEIU

Hiring Range /Pay Rate

Department
Advancement Services

Department Description

Position Location
Main Campus

FTE
1.0

Job Summary

Performs a variety of technical and data support functions for the Customer Relationship Management (CRM) software i.e., Slate to facilitate access and use of the system. Provides system maintenance, troubleshooting, technical support, and training. Maintains the technical documentation of the CRM system and related technologies. Develops reports and improves reporting capabilities for stakeholders. Works collaboratively with Advancement to develop, establish, and implement policies and procedures for utilization of CRM system data.

Performs other functionally related duties as assigned.

Minimum Qualifications
  • Bachelor's degree preferably in information technology, computer science, information management or related field.
  • Four (4) years of work experience with CRM systems or related systems. Experience needs to include Structured Query Language (SQL), Hyper Text Markup Language (HTML) and Cascading Style sheets (CSS).
Preferred Qualifications
  • Master's degree in information technology, computer science, information management or related field.
  • Previous experience with advancement CRM.
  • Working knowledge of institutional information requirements in a higher education setting.
  • Project leadership experience in information systems.
  • Experience working with an enterprise resource planning (ERP) system, i.e., People Soft.
Knowledge, Skills, and Abilities (KSAs)
  • Ability to analyze and debug basic computer-related problems.
  • Working knowledge of multi-domain systems and enterprise-wide information systems.
  • Effective written and verbal communication skills, organizational skills, and decision-making abilities.
  • Ability to work effectively with a wide range of constituencies in a diverse community and communicate well with people in a team environment.
  • Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams and PowerPoint.
  • Ability to effectively plan and coordinate, establish and maintain effective working relationships and prioritize workloads based on available resources.
  • Excellent analytical and programming skills.
Requisition Number
PT0703884S

Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting

Special Instructions to Applicants

Applicant Instructions

Offer of employment is contingent on satisfactory completion of the University's verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.

Applications will be exclusively accepted online at http://(Use the "Apply for this Job" box below)..html. Mailed or emailed application materials will not be accepted.

Hours per week
40

Work Schedule

Typically Monday-Friday, usually 8:00 am- 5:00 pm.

Advertising Copy

Full Time/Part Time
Full Time

Posted Date
06/16/2026

Close Date/Final date to receive applications

Open Until Filled
Yes

Review Begins
06/23/2026

Tentative Start Date
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