System Administrator

Federal Contract Information

THIS IS A FEDERAL CONTRACT – U.S. CITIZENSHIP IS REQUIRED

PUBLIC TRUST / NASA BADGING REQUIRED

100% ON-SITE – GLENN RESEARCH CENTER, CLEVELAND, OH

All Points is seeking a dedicated Systems Administrator III to support the AEGIS Managed Services contract at NASA Glenn Research Center in Cleveland, Ohio. This is a hands‑on, senior‑level systems administration role focused on system operations, infrastructure support, and cybersecurity compliance within enterprise IT environments. This is not an entry‑level or junior position. Candidates must have direct experience supporting production systems, resolving complex issues, and maintaining secure, compliant infrastructure environments.

The selected candidate will support Windows and/or Linux systems, including virtualized infrastructure, storage, and network environments, while ensuring system stability, performance, and security.

• Install, configure, patch, and maintain Windows and/or Linux systems and appliances
• Monitor system performance, availability, and security
• Manage system configurations, access controls, and group policy objects
• Support virtual infrastructure, including virtual machines, storage, and networking
• Provide Tier 2/3 support for system‑related incidents and requests
• Troubleshoot complex hardware, software, and network issues
• Manage and test system backups and disaster recovery procedures
• Ensure system data integrity, availability, and recoverability
• Identify and remediate system vulnerabilities and apply security updates
• Ensure systems remain compliant with organizational and industry standards
• Conduct system and configuration audits to maintain compliance
• Maintain system documentation, configurations, and procedures
• Generate reports on system health, performance, and security
• Collaborate with cross‑functional IT teams to resolve issues and improve performance
• Provide technical guidance and mentorship to junior staff

• Bachelor’s degree in Computer Science, Information Technology, or a related field is REQUIRED. NO Exceptions.

• Minimum 6 years of hands‑on systems administration experience REQUIRED. NO EXCEPTIONS. Experience must include direct administration of enterprise Windows and/or Linux environments supporting infrastructure, operations, and troubleshooting.

• Strong experience administering Windows and/or Linux systems in production environments
• Experience supporting enterprise infrastructure and hardware environments
• Experience with virtualization technologies (VMware, Hyper‑V, Nutanix, or similar)
• Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP)
• Experience performing system patching, upgrades, and configuration management
• Experience providing Tier 2/3 support for infrastructure and system issues
• Strong troubleshooting and problem‑solving skills
• Experience working in compliance‑driven environments and applying system security practices
• Experience supporting and maintaining hardware systems and infrastructure
• Strong communication skills and ability to work in a team environment

• Experience with HCL Big Fix
• Experience with hyperconverged infrastructure (HCI)
• Experience with Cohesity or similar storage/backup platforms
• Experience with automation tools such as Ansible or Terraform
• Scripting experience (Bash, Power Shell, Python)
• Experience with backup and disaster recovery solutions
• Familiarity with firewalls, VPNs, and system security practices
• Experience with ITSM tools (Service Now, Jira) and Agile environments

• U.S. Citizenship is required.
• Ability to obtain and maintain a NASA Public Trust / badging clearance

For more information, please visit:

All Points is an Equal Opportunity Employer.