Intern, Analyst- Information Technology Services

Intern, Analyst - Information Technology Services

Department: ITS

Location: Jerry Sue Thornton Center

Reports To: VP and CIO - ITS

Work Schedule: Flexible within the Standard College

Hours:

M-F, 8:30am-5pm

Number of Openings: 2

Interns will work with their supervisors and other members of the Information Technology Services (ITS) team to complete tasks. They may assist with project management, system administration, networking, or end‑user support efforts. These experiences will help prepare students for future information technology roles by increasing their skills in problem solving, communication, teamwork, and leadership.

• Assist with coordinating and scheduling meetings to keep teams on track
• Identify next steps and potential roadblocks as projects move forward
• Research best practices and help to implement recommendations from vendor partners
• Assist with preparing documentation
• Hands‑on configuration of information systems
• Leverage end‑user and team feedback to recommend process improvements
• Perform other duties as assigned

• Current student attending Tri‑C with an interest in information technology

• Ability and willingness to communicate and interact with others
• Ability to learn new skills quickly
• Creativity from a problem‑solving perspective
• Self‑starter who is interested in growing professionally
• Ability to maintain confidentiality in sensitive situations
• Possess sensitivity to appropriately understand and respond to the needs of a diverse population

• Communication
• Adaptability
• Collaboration

• Continuous Improvement
• Quality of Work

• Time Utilization
• Service Focus

• The work is performed in a normal, professional environment;
• The work area is adequately lighted, heated and ventilated;
• Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. While at events, there will be walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;
• Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.