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AI Delivery Engineer
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-06-26
Listing for:
Expedient
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
IT Consultant, Cloud Computing: Infrastructure & Operations, IT Project Manager, Technical Support
Job Description & How to Apply Below
Overview
Join Expedient's AI CTRL product team as an AI Delivery Engineer, where you'll guide enterprise clients from contract signing to successful go-live of our AI platform. You'll manage implementation projects, coordinate across technical teams, and ensure customers smoothly integrate AI CTRL into their environments to achieve measurable business value.
Key Responsibilities- Lead Implementation Projects: Manage multiple enterprise AI CTRL deployments simultaneously, owning timelines and deliverables from kickoff through go-live
- Client Management: Serve as the primary contact during implementation, conducting meetings, setting expectations, and translating technical concepts into business value
- Technical Integration: Connect client systems (CRM/ERP platforms, databases, cloud services) to AI CTRL, troubleshooting API connections, data formatting, and access issues
- Cross-Team Coordination: Collaborate with internal engineering teams to configure the platform according to client requirements
- Risk Management: Proactively identify and resolve project roadblocks while keeping deployments on schedule
- Customer Handoff: Transition clients seamlessly to Customer Success with complete documentation and enablement
- Experience: 2–5 years in technical project delivery, implementation engineering, or customer onboarding for enterprise software, cloud services, or AI/ML solutions
- Technical
Skills:
Comfortable with APIs, enterprise software systems (e.g., Salesforce), cloud services, and data integrations - Communication: Excellent at explaining technical concepts clearly to both technical and executive audiences
- Mindset: Entrepreneurial, adaptable, and thrives in fast-paced environments with shifting priorities. Strong ownership mentality and passion for AI solutions
- Education: Bachelor's degree in Computer Science, Information Systems, Engineering, or related field preferred
Location
:
Cleveland, Ohio office. On-site role, regional travel may be required.
Salary for this position will be based on your experience and your skills. Estimated salary range is $85,000 to $100,000 annually.
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