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Tier 2 MSP Support Technician | Network & Security

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: MSP Hire, Inc.
Full Time position
Listed on 2026-07-23
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 65000 - 96000 USD Yearly USD 65000.00 96000.00 YEAR
Job Description & How to Apply Below

MSP Hire, Inc. is seeking an experienced MSP Support Technician II based in Ohio to handle escalations from the helpdesk and provide advanced technical support for MSP clients.

You will join a team valuing service, with opportunities to grow into Subject Matter Experts as you hone your IT skills. The role emphasizes remote and in-person client interactions, detailed documentation, and collaboration to deliver high-quality IT services while supporting our mission to optimize client IT investments

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