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Onsite Mobile Device Help Desk Technician

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: TRG
Full Time position
Listed on 2026-07-24
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below

TRG is seeking an Onsite Enterprise Help Desk Agent to handle calls, emails, and tickets for mobile device issues. This is an on-site position reporting to the Westlake office in Ohio, with hours 11:00 AM–8:00 PM, Monday–Friday.

The role requires 1–2 years of mobility helpdesk experience, proficiency with Service Now and Zendesk, and strong communication skills. Associates degree preferred; background check required.

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