Corporate Service Specialist

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.

Could you be our next Corporate Service Specialist? Globe Life is looking for a Corporate Service Specialist to join the team! This role is responsible for supporting policyholder services through accurate processing of return mail, mailroom duties, policy review, and general office assistance. This position is located in Broadview Heights, Ohio.

• Receive, sort, scan and process all returned mail in accordance with department procedures.
• Research and resolve returned mail by locating updated policyholder contact information.
• Investigate and research returned checks and coordinate resolution with appropriate teams.
• Utilize internal and external resources to locate and verify current policyholder addresses.
• Perform policy review verification to ensure policy data integrity.
• Complete assigned projects in the planned timeframe.
• Maintain confidentiality of all policyholder information.

• High School Diploma or Equivalent.
• Minimum of 1-2 years of experience in customer service, insurance operations, or a related administrative role.
• Medical terminology/medical office background a plus.
• Strong data entry skills with a high degree of accuracy.
• Strong problem-solving and organizational skills.
• Ability to handle multiple tasks with deadlines.
• Proficiency in Microsoft Office Suite (Excel, Outlook, and Word).
• Previous phone experience desired.
• Ability to handle various types of phone calls in a professional manner.

• Reliable and predictable attendance of your assigned shift.
• Ability to work full time and/or part time based on the position specifications.

• Competitive compensation designed to reflect your expertise and contribution.
• Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
• Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
• Paid holidays and time off to support a healthy work-life balance.
• Parental leave to help our employees welcome their new additions.
• Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
• Company-paid counseling for assistance with mental health, stress management, and work-life balance.
• Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
• Discounted Texas Rangers tickets for a proud visit to Globe Life Field .

Not only is it in our name, it’s in our hearts.

Our Company thrives off of diversity and has created a culture focused on inclusivity.

These two components are the pillars of our foundation and the guiding principles that build our employees and leaders.

The insurance industry may be traditional, but Globe Life has been, is, and always will be dedicated to building an inclusive, sustainable, and inspiring environment that does not have a ceiling on growth.