Director, Enterprise Architecture & IT Strategy

Director, Enterprise Architecture & IT Strategy

Job Category: Information Technology

Requisition Number: DIREC
002496

• Posted :
  July 30, 2026
• Full-Time

Showing 1 location

Cleveland, OH 44124, USA

Enterprise Architecture & ERP Strategy

Own enterprise architecture strategy and governance for Supply Technologies' S/4

HANA and supporting application landscape, including warehouse management, EDI/integration, and distribution systems.

Lead evaluation and adoption of RISE with SAP, Clean Core, and Fit-to-Standard principles to keep the ERP core upgradeable and free of unmanaged custom code across a multi-site, multi-country footprint.

Build and maintain business capability maps and an application portfolio inventory, shifting the organization from reactive system requests to proactive, governed technology investment.

Define the enterprise integration architecture connecting ERP, WMS, EDI, and point-of-use logistics systems across 70+ distribution centers in North America, Europe, and Asia.

Build on the organization's successful S/4

HANA Public Cloud implementation to plan and execute Rest-of-World (RoW) rollout phases — sequencing markets, sites, and scope decisions against clear business-outcome and budget guardrails rather than a one-size-fits-all template.

Direct systems integrator and implementation partner performance across concurrent ERP and infrastructure programs, holding SI partners accountable to architecture standards, timeline, and cost commitments — not the reverse.

Establish and chair an Architecture Review Board / Change Control Board with clear decision rights for new technology, integration, and custom-development requests.

Lead vendor selection, contract structuring, and SOW governance for major technology investments, in partnership with Procurement and Finance.

Application Managed Services (AMS)

Own AMS strategy and governance for the live S/4

HANA landscape — service levels, ticket/incident triage, enhancement intake, and change-request prioritization — ensuring managed-services delivery (in-house or SI-provided) stays aligned to Clean Core and architecture standards rather than accumulating unmanaged technical debt.

Set and monitor AMS KPIs (SLA adherence, ticket aging, defect leakage, enhancement backlog) and hold internal and partner AMS teams accountable to them.

Business & Executive Advisory

Advise the CIO, CFO, and business unit leaders on technology investment priorities — translating what is technically possible into what is worth funding, grounded in supply chain and distribution business outcomes.

Build board-ready business cases and value cases for ERP modernization, distribution automation, and AI/GenAI adoption, with clear ROI, risk, and compliance framing.

Partner with Operations and Distribution leadership on the technology roadmap supporting new facility launches, including the recently announced flagship distribution center.

Establish a business-outcome-first governance framework (build-vs-buy-vs-adopt, ROI thresholds, risk guardrails) for evaluating GenAI, agentic AI, and conversational-ERP capabilities such as SAP Joule.

Identify and prioritize AI-enabled automation opportunities in supply planning, inventory management, and customer fulfillment that deliver measurable operational benefit.

Team & Organizational Leadership

Build, mentor, and scale an enterprise architecture and ERP governance team, establishing delivery standards, architecture discipline, and career-development frameworks.

Act as a change agent for transformatio

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