Help Desk Analyst: Frontline IT Support & Troubleshooting
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-08-18
Listing for:
Flexjet LLC
Full Time
position Listed on 2026-08-18
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Flexjet LLC is seeking a Service Desk Analyst to provide first-level support for service requests. The ideal candidate will be customer-driven and work to understand user needs within a collaborative IT environment.
The role involves handling requests via Zendesk, phone, or email, and performing PC hardware setup and basic troubleshooting. Weekend shift may be required and on-call rotation occurs every 10-12 weeks.
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