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End User Services Manager - Lead US IT Support
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-08-18
Listing for:
AmTrust Financial Services, Inc.
Full Time
position Listed on 2026-08-18
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator
Job Description & How to Apply Below
AmTrust Financial Services is seeking a Manager to lead End User Services operations across the United States, including remote users. You will guide a team of EUS Analysts, ensure high-quality incident handling, and coordinate with IT for resilient end-user support.
The role requires hands-on leadership, strong technical background, and excellent communication to balance process discipline with urgency in business-impacting situations.
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