2027 Summer Key Technology & Services: Operations Track Internship- Cleveland

Summer 2027 Key Technology and Services:
Operations Track Internship – Cleveland, OH

Location:

4910 Tiedeman Road, Brooklyn Ohio

Program Duration:
May 26th-August 6th, 2027

Key's Enterprise Internship is a 10.5-week program that provides meaningful work that matters, offers feedback and coaching, and creates engaging events and conversations that will spark excitement and interest in bringing one's full-time career to Key.

Interns are involved in a host of line of business specific projects that directly impact and benefit Key's business and strategic pillars. The program includes networking with Key teammates across all levels of the organization, a series of Learning Labs where internal and external speakers provide insight on Key's competitive landscape, financial wellness, and professional development best practices, and an assigned mentor who shares knowledge, experience, and advice.

Key Technology and Services Overview

Key Technology & Services (KTS) brings the future of banking to life. Key Bank is equal parts financial institution and technology innovator, and the KTS team is at the center of creating solutions to solve the vital needs of our clients first.

KTS plays a significant role in Key's ability to build enduring client relationships through innovative solutions & extraordinary service. KTS is accountable for a variety of critical functions that are the foundation for Key's day-to-day operations:

• Business Delivery, providing comprehensive technology solutions to Key's lines of business & functional areas
• Enterprise Technology including architecture, infrastructure, networks, data centers and cloud technology to ensure stable systems and platforms
• Enterprise Data and Information Management, enabling transformation of customer and market data into valuable insights and analytics
• Enterprise Operations, spanning Origination through Default Management, Deposit Operations, ACH, Wire & Check Payment Operations, Loan Services Operations, and Treasury Operations
• Enterprise Security, including Technology Risk Management, Vulnerability Management, Information Security, Cybersecurity, Fraud Detection/Management, Identity Verification, and Physical Security

Key Technology and Services Internship Program

Our summer internship program spans 10 weeks in duration and allows you to work alongside Key Bank's experts within Key Technology & Services (KTS). The internship provides an opportunity to get hands-on experience with our innovative operations teams. Our internships will equip you with competitive skills, valuable networking and mentoring and exposure to executives through a structured experience.

What Our Program Has to Offer You:

• Work alongside industry experts and professionals on critical projects
• Exposure to Key Bank and Key Technology & Services
• Grow your professional network
• Training and learning opportunities:
• On-the-job training, Excel and PowerPoint, Office 365, Microsoft Teams, SharePoint, VBA
• Enhancing soft skills, problem resolution and critical thinking
• Opportunities to use industry leading software (examples include:
  Tableau, Service Now, Visual Studio, Jira, Automation Anywhere, Jenkins, Power Shell, HTML, C#, Python, SQL, JavaScript)
• Upon successful completion of the internship, you will have the opportunity to be considered for placement (after graduation) in our KTS Rotational Analyst Program. Candidacy for the program will be based on skills demonstrated, performance, career interests, internship experience and business demand

Business Optimization, Analytics & Reporting Track Placement Opportunities: KTS Operations teams deliver world-class operations solutions and continual process improvements while supporting multiple lines of business.

• Business Analysis & Optimization
• Continuous Improvement
• Reporting
• Process Improvement and Mapping
• Project Management

Qualifications

• Must have completed at least three years toward a four-year, undergraduate degree program with focused coursework in Business, Operations, Organizational Management, Supply Chain, Finance, Data Science, System Administration, Industrial Engineering, or related majors, with an anticipated graduation of May 2028 or December 2027
• Outstanding academic achievement (minimum undergraduate 3.0 GPA)
• Demonstrated leadership and teamwork from past work experience and/or extracurricular activities
• Bring solid analytical, problem solving, communication and presentation skills
• Experience in Excel, PowerPoint, Project, or related business software
• Possess intellectual curiosity, enthusiasm and willingness to learn

Compensation and Benefits

This position is eligible to earn an hourly rate of $25 per hour. Compensation also includes a $2,000.00 Summer Internship Sign-on Bonus.

Key Bank's Internship and Analyst positions are not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa…