More jobs:
3DExperience Application Support (ITAR
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-08-24
Listing for:
Creative Solutions Services, LLC
Full Time
position Listed on 2026-08-24
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Job Description:
- Provide support for 3
DEXPERIENCE application in an ITAR (International Traffic in Arms Regulations) compliant environment. - Troubleshoot application, performance, and integration issues across multiple 3DX modules.
- Ensure all data access, handling, and operations comply with ITAR and corporate data security policies.
- Work closely with the business, development, and infrastructure teams to resolve incidents and service requests.
- Monitor system logs, user activity, and error trends to proactively resolve recurring issues.
- Participate in patching, version upgrades, and system maintenance with minimal disruption to operations.
- Maintain incident and resolution documentation for audits and knowledge sharing.
- Conduct root cause analysis (RCA) and implement preventive measures.
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