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Client Success & Support – Onsite in Cleveland
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-08-25
Listing for:
OhioX
Full Time
position Listed on 2026-08-25
Job specializations:
-
IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
CHAMP in Cleveland is seeking a proactive Client Support Associate to be the first line of client support, triaging requests in Jira and coordinating with Product, Engineering, and State Delivery teams to resolve issues.
You will identify recurring pain points, advocate for improvements, and create training materials to deliver a consistently exceptional client experience in a fast-paced, onsite environment.
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