Help Desk Support - Part-time

Help Desk Associate

A local organization is seeking a Help Desk Associate to help with workshops and willing to drive over an hour for conference assistance. This is a part-time position working 8 to 12 hours each week between the hours of 9 a.m. to 5 p.m.

Key Responsibilities:

• Vendor purchasing and order tracking, build purchase-ready lists with links, prices, and shipping dates, place orders online and by phone, track shipments against a deadline and chase anything late
• Print production coordination, get quotes from commercial printers, submit files, check proofs against written specs, and manage turnaround
• Materials kit assembly, assemble table kits and card sets to a written checklist, count, label, and pack for transport
• Schedule & confirmations, book rehearsal venues, confirm participant rosters by phone and email, and send reminders
• Equipment setup & testing, connect laptop to a screen, pair and/or test wireless call buttons and timers, and write down setup steps so they repeat exactly on event days
• Status reporting, one short written update at the end of each work session and sent without being asked
• Perform other duties as needed