Senior Revenue Operations Strategist

About

Join Kuno
Creative, a leading employee-owned branding, marketing, and sales agency and a Diamond Hub Spot partner. We specialize in guiding companies we believe in toward growth and success through innovative digital solutions. We help companies build predictable pipelines that show clear ROI and forecastable revenue. Our employee-focused mission fosters collaboration, innovation, and measurable client success.

The
Senior
Revenue
Operations
Strategist is an experienced individual-contributor role responsible for independently leading Kuno's most complex, enterprise-scale Hub Spot engagements, from platform strategy and hands-on implementation through ongoing optimization, while managing a dedicated book of client accounts. This role adds critical technical and strategic depth, working alongside Rev Ops Leadership as Kuno scales its portfolio of Hub Spot Enterprise clients. The Senior Strategist combines deep platform expertise, integration know-how, and consultative strategy skills to design scalable systems, elevate the broader Rev Ops team's technical capabilities, and build the delivery capacity Kuno needs to take on larger, more complex client engagements.

This role is reserved for practitioners who consistently demonstrate expertise leading enterprise-scale client engagements with minimal oversight while serving as a technical resource to the broader Revenue Operations team.

If you love the moment a client's tech stack finally clicks into place, this role is for you. You'll own the discovery process for our largest Hub Spot clients, learn how their sales, marketing, and service teams actually work, and then build the systems that bring it all together. You'll guide engagements from that first "how does everything connect" conversation through implementation and ongoing optimization.

This role is built for someone who's spent years working deeply in Hub Spot, is comfortable across every Hub, and can step into a messy integration and know exactly where to start.

• Enterprise Account Ownership & Delivery: Lead discovery, implementation planning, and technical delivery for Kuno's Hub Spot Enterprise engagements, including integrations with third-party systems (e.g., Net Suite, SAP, Dialpad, Call Rail). Serve as the senior escalation point, own delivery end-to-end, and quality-check deliverables for these accounts.
• Strategic & GTM Advisory: Act as a senior strategic advisor to clients' marketing, sales, and customer success leadership, tailoring Rev Ops strategy, workflows, and buyer journeys to each client's B2B business model and platform roadmap.
• AI & Advanced Analytics: Design AI-powered workflows, agents, and automations within Hub Spot (e.g., Breeze Intelligence), and leverage custom reporting to deliver predictive modeling, forecasting, and advanced insights for clients.
• Process, Playbook & Documentation: Develop repeatable frameworks, SOPs, and playbooks, and produce clear, thorough documentation for all client configurations, integrations, and processes, reducing dependency on any single person and building organizational capacity to scale.

• Pre-Sales & Scoping Support: As needed, partner with business development and account leadership to scope, solution, and estimate enterprise engagements, ensuring proposals reflect realistic delivery capacity and technical feasibility.
• Mentorship & Team Enablement: As needed, provide coaching, technical guidance and peer mentorship to Consultants and Specialists in advanced Hub Spot configuration, integrations, and Rev Ops strategy; contribute to team-wide training through collaboration, office hours and knowledge sharing to raise technical capability across the department.
• Continuous Learning: Stay current on Hub Spot Enterprise features, share emerging Rev Ops technologies and industry best practices, and maintain relevant certifications with the broader Rev Ops team.

• 6+ years of experience in Revenue Operations, Marketing/Sales Operations, or a related discipline, including experience managing enterprise-scale accounts
• Deep, hands-on expertise across the Hub Spot ecosystem (Marketing Hub, Sales Hub, Service Hub, Operations Hub) at the Enterprise tier, with current Hub Spot certifications
• Experience with call/dialer applications (e.g., Dialpad, Call Rail, Aircall) and ERP system integrations (e.g., Net Suite, SAP, Microsoft Dynamics), including ongoing administration and optimization
• Solid understanding of…