Transportation Analyst

This position is an onsite position in the Cleveland, OH market. You must live in this area in order to be considered for the position.

Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!

The Transportation Analyst is responsible for managing Transportation Management business processes (i.e. procurement, Freight Bill Audit & Payment, Shipment Planning & Execution) to ensure that Ryder's solutions are meeting customer requirements. This position will handle repeatable analysis and tasks driving continuous cost and service improvement by recommending and implementing stated improvements. Position will require both customer and carrier interfacing and capable of representing Ryder in customer meetings.

• Monitor and manage key performance indicators and execute root cause analysis utilizing TM operating systems.
• Provide all support function activity including accuracy and timeliness of data processing, reporting analysis, and all other customer specific inquiries.
• Interact with clients in resolving problems and coordinating implementations.
• Cohesively work with internal SME(s) to resolve problems and/or support implementations.
• Process and distribute weekly and monthly customer metrics and develop customer performance reports.
• Responsible to measure the transportation networks cost and service performance as well as analyze, implement, and develop improvement initiatives in support of the Account Executive.
• Evaluate, quantify and present opportunities for continuous improvement at assigned accounts.

• Accredited internship/cooperative experience a plus for graduates
• Strong oral and written communication skills
• Ensure that the output of TM centralized processes meet solution design specifications and customer requirements
• Proactively monitor and manage key performance indicators and execute root cause analysis utilizing TM operating systems
• Initiates continuous process improvement activities and monitors results
• Execute analysis and data preparation in support of sales activities
• Process and distribute weekly customer metrics and develop customer performance reports
• Ability to interact with clients in resolving problems and coordinating implementations
• Participate in TM Kaizen activities as Subject Matter Expert
• Perform other duties as assigned

• Strong verbal and written communication skills
• Strong planning and organizational skills
• Demonstrates analytical and problem solving skills
• Excellent interpretation of complex statistical data
• Demonstrates customer service skills
• Develops and delivers effective presentations
• Excellent interpersonal skills

• College degree/Technical Certification in in Business, Logistics, Transportation. A combination of other education and experiences will be considered., Required
• Bachelor's Degree in Business, Logistics, Transportation, Preferred
• 2 years or more in industry related experience required, Required
• 2 years or more in experience in custom and flow of freight as well as Transportation Management, Required
• Must be computer literate and able to use the Microsoft Office Suite (Excel, Word, Access & PowerPoint required) as well as internet for work related matters Beginner, Required

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In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:

• Comprehensive training and the ability to continue your professional development
• Regional and local Ryder resources to help guide and support as we grow this offering.
• The…