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Client Relationship Manager

Customer Experience Center Supervisor

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: MetLife Legal Plans
Full Time position
Listed on 2026-02-07
Job specializations:
  • Management
    Client Relationship Manager
  • Customer Service/HelpDesk
    Client Relationship Manager
Job Description & How to Apply Below
A leading legal services provider is seeking a Client Service Center Supervisor in Cleveland, Ohio. This full-time role requires overseeing a team of 8-15 customer service representatives, ensuring exceptional service, and achieving performance goals. Ideal candidates have 5+ years in customer service leadership, a proven track record in coaching, and a Bachelor’s degree. Join a rapidly growing team focused on creating outstanding legal services for families.

Travel up to 10% may be required.
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