General Manager - Retail
Listed on 2026-02-19
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Management
Retail & Store Manager, Operations Manager, General Management -
Retail
Retail & Store Manager
This role is ideal for a leader who loves being on the sales floor, developing people, and building a high-performance culture rooted in accountability, trust, and fun. You’ll oversee one of our Ashley showrooms in the Cleveland area, leading a team of Home Furnishing Consultants and store leadership to deliver strong sales results and a true 5-star customer experience.
Who We’re Looking For
We’re searching for a confident, people-first leader who:
Thrives in a fast-paced retail environment and leads from the frontBuilds engaged, high-performing teams through hiring, coaching, and development
Is energized by being present on the sales floor and influencing the customer experience in real time Creates clarity around expectations, performance, and company initiatives
Holds themselves and others accountable while fostering a positive, supportive culture
You understand that results come from people—and you’re passionate about helping others grow, succeed, and perform at a high level.
Why This Role Matters
As the General Manager, you are the captain of the ship. Your leadership directly impacts sales performance, team engagement, and the overall success of the showroom. You play a critical role in:
Driving top-line performance and operational excellenceDeveloping future leaders and building a strong succession bench
Reinforcing company values, strategies, and standards
Creating a workplace where people feel supported, challenged, and proud to belong
Your presence on the sales floor, commitment to coaching, and ability to read and react to business trends are what separate good stores from great ones.
What You Bring
Retail leadership experience required;General Manager experience strongly preferred
Proven ability to drive results through people, coaching, and accountability
Strong communication skills and comfort leading teams and meetings
Ability to adapt quickly in a dynamic, fast-paced environment
Solid organizational and time-management skills
Comfort using Microsoft Office and modern collaboration tools
High School Diploma or equivalent required
Previous store-level retail leadership experience requiredWhy It’s Worth It:
- Pay That Delivers: This position offers a base salary of $65,000–$70,000 with a significant performance-based bonus opportunity of $23,000–$40,000 annually. Our compensation structure is designed to reward leaders who drive results, build strong teams, and deliver an exceptional customer experience.
- Solid Benefits: Health, dental, vision, PTO, and 401(k) with match
- Employee Perks: Killer discounts on our home furnishings
- Growth Potential: We promote from within—your next step is here
- Team Support: Work with pros who’ve got your back
We’re committed to developing leaders, promoting from within, and creating a culture where accountability and care go hand in hand. xrlwcon If you’re a driven retail leader ready to make a meaningful impact in the Cleveland market and lead a team to success—we’d love to connect.
Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
Compensation details: 65 Yearly Salary
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