Supervisor, Learning Commons

Reports To: Campus Director, Learning Commons

Recruitment Type: External/Internal

Requisition : req
6910

Employment Type: Full-Time Support Staff

Union Position: Non-Union

Work Schedule: Monday-Thursday 10:30 am - 7:00 pm. and Friday 8:30 am - 5:00 pm. Hours may vary based on departmental needs.

Number of Openings: 1

Responsible for management of the daily operations of the Learning Commons. Responsible for staff recruitment, hiring, development, orientation, and training. Monitors departmental activities to ensure adherence to established financial and personnel policies, procedures, and guidelines.

• Responsible for management of the daily operations of the Learning Commons including but not limited to: direct supervision of support staff, coordination of their work schedules, managing their workflow and responsibilities, and assigning special projects
• Responsible for staff development, orientation, and training; staff recruitment and hiring; recommending disciplinary action; completing performance evaluations
• Knowledgeable with both PT and FT union contracts as they relate to daily operations of the department
• Monitors budget activities, reconciles variances, advises Associate Director/Director as necessary, and assists with the preparation of the annual budget
• Monitors departmental activities to ensure adherence to established financial and personnel policies, procedures, and guidelines
• Responsible for the accurate billing of fees that are recorded with the Business office
• Ensures that the Learning Commons staff properly handles the cash drawer and safe closing procedures
• Assists Learning Commons patrons by providing outstanding customer service and resolving issues that may arise in the course of daily operations
• Coordinates activities with other departmental supervisors and counterparts at other campuses for the purpose of maintaining standard operational procedures, staff training and development, budget initiatives, college-wide reporting, documentation, and special projects
• Represents the department by participating in internal and external committees and associations
• Coordinates the collection and development of data to provide input into departmental reports and studies; and recommends for internal and/or external distribution
• Participates in the development, review, and ongoing maintenance of all unit procedures and systems
• Manages reserved materials and media acquisitions in order to provide manuscripts, readings, films, videotapes, and other media used in direct instruction of students as requested by faculty
• Performs other duties as assigned

EDUCATION AND EXPERIENCE/TRAINING

• Bachelor's degree in a related field
  • Significant related experience may substitute for education
• Minimum of three years of demonstrated experience providing library and/or technology support in a similar environment
• Demonstrated experience developing and providing training materials/programs
• Demonstrated experience supervising, planning, assigning, scheduling and ensuring the quality of the work of others
• Demonstrated experience monitoring a business area’s budget
• Demonstrated experience making sound decisions that affect a work unit or team
• Demonstrated experience in a role requiring diverse problem solving methods in a variety of situations

KNOWLEDGE,

SKILLS and ABILITIES

• Possess working knowledge of Learning Commons concepts, practices, and procedures with the ability to use in varied situations as it pertains to the departmental focus
• Ability to work evening and/or weekend hours as needed to ensure Learning Commons coverage during all hours of operations
• Ability to effectively completely work assignments independently
• Possess excellent organizational and prioritization skills with demonstrated attention to detail
• Ability to be creative and exercise initiative
• Possess excellent written, verbal and interpersonal communication skills
• Possess strong organizational and time-management skills
• Ability to adjust to changing priorities and respond appropriately to deadlines
• Ability to promote collaboration, teamwork, and involve all stakeholders in decision-making processes
• Proven leadership…