Director Event Management, Huntington Bank Field – Cleveland Browns

THE ROLE

Director Event Management, Huntington Bank Field – Home of the Cleveland Browns

This role intentionally develops and leads the Events department which provides client services support in the areas of pre-booking guidance, planning, implementation, and settlement of all stadium events. The Director facilitates strategic, logistical planning processes and ensures exceptional delivery of events to the highest standards for all clients. The Director supports event sales efforts to meet annual budgeted goals and works seamlessly and impactfully with all Legends Global departments, promoter groups, and all stadium vendors.

Location:

Cleveland, OH – On Site

• Supervise, mentor and develop Event Manager(s), Coordinator(s) and Assistant(s) while overseeing all aspects of facility operations related to events.
• Facilitate department growth along with day‑to‑day responsibilities including cost analysis reports, database maintenance and event policy development.
• Foster and maintain long‑term relationships in the event planning, production, and promotion communities, and with other relevant companies, organizations, and groups.
• Assign event workload to Event Manager(s), Coordinator(s) and Assistant(s).
• Serve as primary liaison and events representative for stadium clients, promoters, city and state agencies, internal and external stakeholders and community partners.
• Ensure an efficient and smooth planning process for clients in preparation of events by interpreting and explaining contract provisions, policies and procedures.
• Organize and maintain files, correspondence and documents related to events.
• Assist in stadium calendar management to prioritize booking and sales goals and maintenance project’s needs.
• Create and develop processes and procedures related to best practices for operational planning and execution of events.
• Source and manage contracts in support of event production and venue needs.
• Monitor in‑house events, maintaining close contact with clients and facility staff to ensure successful events.
• Elicit feedback and follow up on all client requests and concerns.
• Lead and/or attend appropriate planning, organization and other event and facility meetings in support of facility operations.
• Serve as event manager and/or manager on duty as required.

• 8–10 years related experience and/or training in event management and contracting with a minimum of 5 years supervisory experience.
• Working knowledge of the principles of facility management, services and equipment for a similar facility.
• Demonstrate the principles and techniques of supervision, training, budgeting and other administrative duties.
• Handle conflict, make common sense decisions and exercise proper action during high tension and stressful situations with ability to prioritize multiple projects.
• Implement exceptional organizational, planning and leadership skills.
• Extensive knowledge in using Microsoft Office, AutoCAD LT, event scheduling software like Venue Ops or Infor, and operations/event management software like Raven and Titan.
• Ability to work under limited supervision and to interact with all levels of staff including management.
• Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays.

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401(k) plan.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.