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Strategic Account Leader: Outcomes & Renewal Specialist
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-07-10
Listing for:
Roundstone
Full Time
position Listed on 2026-07-10
Job specializations:
-
Management
Client Relationship Management, Account Manager
Job Description & How to Apply Below
Roundstone, based in Ohio, seeks a Customer Outcomes Manager to own retention, growth, and strategic management of an assigned book of business. You will partner with Underwriting, Cost Containment, and Clinical teams to deliver outcomes that reinforce trusted advisor relationships and renewals.
The role emphasizes a consultative, data-driven approach, strong client communication, and the ability to expand value within existing relationships while navigating a competitive market.
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