Priority Accounts Quoting Supervisor

Priority Accounts Quoting Supervisor

Department: Priority Accounts 967

Employment Type: Full Time

Location: Cleveland, OH - Central Support

The Priority Account Quoting Supervisor is responsible for leading and overseeing the team that supports national account quoting by obtaining accurate and timely product costs from suppliers for Request for Proposals (RFPs), contract pricing renewals, and other customer pricing initiatives. This role ensures supplier cost information is collected, validated, and delivered within established timelines to support the organization's quoting and pricing processes.

The supervisor collaborates with Sales, Supplier Management, Supplier Partners, and other cross‑functional teams to facilitate efficient cost collection. The Priority Account Quoting Supervisor is accountable for maintaining data accuracy, monitoring team performance, strengthening supplier communication, and ensuring cost information is available to support competitive and timely customer proposals.

• Supervise and develop a team responsible for obtaining supplier costs to support priority account Request for Proposals (RFPs), contract pricing renewals, and other customer pricing requests.
• Oversee the timely collection, validation, and tracking of supplier cost information to ensure quoting deadlines are met.
• Assign and prioritize workload to balance team capacity and meet service level expectations.
• Build and maintain productive relationships with suppliers to facilitate timely responses and resolve cost‑related issues.
• Collaborate with Supplier Relationship Team, Sales, Pricing, Operations, and other internal stakeholders to support customer pricing initiatives.
• Monitor supplier response times and elevate delays or unresolved issues that could impact proposal or contract renewal timelines.
• Review and validate supplier cost submissions for accuracy, completeness, and compliance before they are provided to the Priority Account Data Team.
• Develop and maintain standardized processes for supplier cost requests, documentation, and record retention.
• Train, coach, and mentor team members while conducting performance evaluations and supporting professional development.
• Partner with system and process owners to support enhancements to improve workflow, efficiency, and accuracy.
• Foster a culture of accountability, collaboration, continuous improvement, and customer service excellence.

• High school diploma or equivalent.
• 3+ years of experience working in the industrial space, ideally in a sales, customer support, or purchasing position.
• Experience in a people leader role is a plus.
• Excellent verbal and written communication skills.
• Strong analytical skills.
• Proven ability to build and enhance strong relationships with internal and external stakeholders.
• Strong MRO industry product knowledge.
• Proficiency with Microsoft Excel and SAP.
• Power BI and Access knowledge a plus.